Patient Information
Everything You Need to Get Started With Care
At Performance Physical Therapy, we want every patient to feel informed and supported from the very beginning. Clear information helps you focus on your recovery and feel confident about your care. Patients across Wilmington, DE near Greenville and Hockessin, DE often look for straightforward answers about access, insurance, and next steps. Our team provides guidance so you can begin treatment with fewer questions and less stress.
This page shares important details about patient forms, direct access, insurance, and ways to refer friends or family members.
Patient Forms and What to Expect
Patient forms help our therapists understand your medical history, symptoms, and goals. Completing forms before your first visit allows your therapist to spend more time focused on your care. These forms also help our team plan appointments efficiently and answer questions early.
Our staff is available to help if you need assistance with paperwork. We want your first visit to feel organized, comfortable, and welcoming.
Direct Access to Physical Therapy
Delaware allows direct access to physical therapy for many patients. This means you may be able to start treatment without a referral from a physician. Direct access helps people begin care sooner when pain, stiffness, or movement limits daily activities.
Our team can explain how direct access works and help you determine if it applies to your situation. If your insurance plan requires additional steps, we will guide you through that process.
Insurance Information
Understanding insurance coverage helps patients plan care with confidence. Our team works with many insurance providers and can help verify benefits before your first appointment. We explain coverage details, visit limits, and any out of pocket responsibilities in clear terms.
If you have questions about claims, authorizations, or billing, our staff can help. We want insurance details to feel manageable so you can focus on your progress.
Insurance we accept:
- Blue Cross Blue Shield (EPO, HMO, POS, ACA exchange, and PPO plans)
- Cash Pay / Self Pay
- Medicare
- MVA Insurance
- Tricare
- United Healthcare
- WCB (Worker’s Comp)
Refer a Friend or Family Member
Many patients find our clinic through personal recommendations. If you know someone in Wilmington, DE near Greenville and Hockessin, DE who may benefit from physical therapy, you can refer them to Performance Physical Therapy. Referrals help friends, family members, and coworkers connect with care that supports movement, strength, and confidence.
Our team welcomes new patients and provides the same supportive experience from the first visit through the full plan of care.
Our Commitment to a Positive Patient Experience
Our team values clear communication, respectful care, and personal attention. From scheduling and forms to treatment and follow up, we focus on creating a smooth experience. Patients often share that they feel listened to, supported, and informed throughout their time with us.
Get Started With Confidence
If you have questions about patient forms, direct access, insurance, or referrals, our team is ready to help. Contact Performance Physical Therapy to learn more about starting physical therapy and take the next step toward moving better, feeling stronger, and staying active.